RUKH AI and its subsidiaries aim to implement adequate management of personal information, align with the requirements of relevant personal information protection laws and respond to the changes in information technology and risks in the operating environment. We are committed to protecting any personal information that any persons share with RUKH AI. RUKH AI Privacy Policy applies to personal information provided to RUKH AI and the individuals whose personal data is provided to RUKH AI (hereinafter referred to as "you"). It covers situations where customers and RUKH AI business partners, website visitors, and applicants provide personal information to RUKH AI. RUKH AI Privacy Policy describes how RUKH AI collects, processes, uses, stores personal information and details how personal information is maintained. RUKH AI may update RUKH AI Privacy Policy from time to time and the latest version of the policy shall control. Please review RUKH AI Privacy Policy regularly to make sure you are aware of the details thereof.

You may provide your personal information by calling the phone numbers listed on this website, browsing on this website, registering for an account on this website, and/or sending email to RUKH AI. RUKH AI may also obtain your personal information from information you voluntarily disclose or from third parties (such as law enforcement agencies). Your personal information is provided to RUKH AI at your discretion, including but not limited to your name, mailing address (including zip code), e-mail address, company name, employer, job title and department, telephone and facsimile numbers, cookies and other personal identifying information (collectively, “Personal Information”). Your Personal Information will be processed, used or stored only for the intended purposes when you provided your Personal Information to us. RUKH AI will not ask you to provide us any personal information that might reveal your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic or biological characteristics, and data concerning health, sex life or sexual orientation (collectively, “Special Categories of Personal Information”). If you elect to provide RUKH AI your Personal Information for the purpose of your choice, DO NOT PROVIDE ANY SPECIAL CATEGORIES OF PERSONAL INFORMATION in that activity.

RUKH AI will retain, process and use Personal Information until the specific purpose has fulfilled, terminated, changed, or the date when the contract between you and RUKH AI has been fully performed, expired, cancelled or terminated. Unless you agree to extend the period or otherwise provided by the laws, RUKH AI shall destroy, delete, or de-identification the Personal Information after the aforementioned period expires.

If it is necessary for RUKH AI to transfer your Personal Information or engage third-party for providing services due to business needs, the recipient of international transfer or outsourced vendor will also be required to comply with relevant personal information protection laws. The recipient of international transfer may be any of the countries where RUKH AI has a company or office. RUKH AI will implement the personal information protection impact assessment procedure in advance if required by law.

RUKH AI has adopted appropriate cyber security measures for the collection of Personal Information. Any processing and use of the Personal Information are necessary and subject to legitimacy and adequacy. All collected Personal Information will only be accessed by authorized personnel with legitimate purpose. RUKH AI will not provide your Personal Information to third-party or use it for other purposes unless your consent is obtained in advance or for the purpose of compliance with applicable laws, regulations, or court orders.

For facilitating website functionality, cookies are used to distinguish website visitors, to keep track of your movements within the website, to remember your login details and preference settings, and so on. It is incapable of executing code or transmitting viruses. More information on all aspects of cookies can be found on www.allaboutcookies.org; however, RUKH AI is not responsible for the third-party website.

This website (rukhai.com) uses Google Analytics, a website analysis service provided by Google, Inc. (“Google”). Google Analytics uses cookies to analyze how website visitors use this website. In order to assess your usage of the website, Google will use cookies to analyze your website activities and provide this information to the website operator for the purpose of analysis and improvement of website interface and process design.

That is, this website may collect your Personal Information via cookies. If you do not agree to storing or processing cookies (except for strictly necessary cookies), you must configure your browser appropriately to disabling cookies. However, disabling cookies may impact your experience on our websites. If you are redirected to other website, RUKH AI does not responsible for other websites and their use of cookies to collect your Personal Information.

RUKH AI recognizes and appreciates the importance of responsible use of collected Personal Information. We would like to remind you that you have the right to make an inquiry of and to review, request a copy, supplement or correct, demand the cessation of the collection, processing or use, or erase your personal data provided to RUKH AI. If you have any questions or concerns about this Privacy Policy, or want to exercise your right described above, please contact us via mail: info@rukhai.com

Provided however, if your request of exercising data subject rights concerns endangering of national security, diplomatic and military secrets, overall economic interests, or other major national interests, obstructing the performance of statutory duties by government agencies, or impairing the major interests of RUKH AI or of any third-party, RUKH AI is entitled to reject the request. Reasons for rejection will be provided accordingly.

Please note that RUKH AI is not responsible for the content or privacy practices of non-RUKH AI websites to which rukhai.com or any other RUKH AI website may link.

To ensure the implementation and effective management of Personal Information protection compliance, RUKH AI has established a standing cross-departmental task force, with appropriate compositions appointed by relevant departments, responsible for the execution and supervision of RUKH AI Personal Information protection matters. RUKH AI did not receive any complaints or incidents of violation in 2025. RUKH AI will continue to maintain the rights of data subjects and implement management measures related to this Privacy Policy.